Privacy Policy
Who we are
This website is operated by GO VAN UK REMOVAL LTD trading as Go Van UK.
GO VAN UK REMOVAL LTD ("we", "us", "our") provides removals and transport services in the United Kingdom.
Registered address: 7 Canning Crescent, London N22 5SR, United Kingdom
Email: info@govanuk.com | Phone: 07466 572454
Website: https://www.govanuk.com
Company number: 15983377
Data controller
We are the data controller of personal data collected via our website and during the provision of our services. We do not require a Data Protection Officer.
Personal data we collect
Identification & contact details (name, email, phone, address)
Move details (addresses, dates, inventory notes)
Communications (emails, messages, quotes and invoices)
Technical data (IP, basic analytics – only if enabled)
How we use your data & lawful bases
To respond to enquiries and provide quotes (contract / pre-contract)
To perform booked services and handle payments (contract)
To manage scheduling, customer support and record keeping (legitimate interests)
To meet legal obligations (tax, invoicing) (legal obligation)
Marketing only with your consent (you can withdraw at any time)
Sharing your data
We do not sell your data.
We may share limited data with trusted processors:
Webnode (website hosting & email)
Hostinger (domain/DNS)
Email providers and IT tools strictly necessary to operate our business
Government or law enforcement when required by law
All processors are contractually bound to protect your data.
International transfers
If any processor stores data outside the UK, we ensure appropriate safeguards (e.g., UK IDTA / EU SCCs).
Retention
Enquiries & quotes: 12 months
Customer/job records & invoices: 6 years (legal requirement)
Emails: up to 6 years, unless you request deletion earlier where applicable.
Your rights
You have the right to access, rectification, erasure, restriction, portability, and to object.
Contact: info@govanuk.com
You may complain to the UK Information Commissioner's Office (ICO): https://ico.org.uk
Security
We use reasonable technical and organisational measures to protect personal data. No method is 100% secure.
Children
Our services are not directed to children.
Changes
We may update this policy; the latest version will always be published on our website.
Contact
For any privacy request (including Subject Access Requests), email info@govanuk.com
📄 End of Privacy Policy